Building customer interest

Recently, found myself getting involved in another political campaign – this time, at the beginning of the campaign. And, as warned by others, the campaign is primarily focused on the business of campaigning – raising capital. I learned it before in startups – cash is the blood of the company/campaign. If it is not raised – people do not get paid, campaigns limp forward, and supporters have no reference in which to compare to you. In the absence of a market – fundraising becomes the measure of success.

But how can a candidate raise capital and increase visibility when the campaign does not sport a lightning rod like Katherine Harris or Gov. Schwarzenegger? Compare yourself to other candidates – when they are all Democrats? Campaigning on issues you are not sure will resonate with others – how do you know what a person will care about one year from now? The paradox is to generate a buzz about a candidate that get people interested in investing (read: donating) without losing the opportunity to position yourself in the best light at the time when most people are looking.

So, how can a campaign, like a startup, define the product when the customer does not provide you with a true understanding of what they want a year from now?

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TXTmessaging – lesson from abroad?

One lesson from the 2004 campaign that seemed to resonate was the concept that text messaging – those little 160 character messages people get on their cell phones – was not a very effective mechanism for the campaigns. At ETCon in 2004, Trippi mentioned his frustration in using mobile communications during the campaign – and I can personally can discuss the frustrations with it on our own mobile site (mobile.johnkerry.com).

But interestingly enough, I do not believe this is a problem of technology – I believe it was a problem of being ahead of the curve. And from information I have been getting from other sources, the Republican Party is beginning to build TXTing into their process of managing their field organizers for the upcoming elections.

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Thoughts on London

At 6:30am EST, I woke up and performed my morning ritual – usual act of stretching and going through my morning email. This morning, I found an unusual email from a friend in London – Loren Gerlach – telling his list of friends that “I am all right”. That was the first news I got to learn of the bombing in London.

To explain how this affected me – I moved to London in July 2000 and took a Contiki tour around Europe for 19 days. While this is a rite of passage for many college students, it was particularly new to me – since I had just finished with graduate school. The Contiki office is located underneath the Royal National Hotel – right off of Russell Square.

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Long Tail on the Supreme Court

Well – the boom dropped – and now I find my worst fears becoming real…

One of the reasons why I took the leap from London to Washington, DC was because of this fact – the next President would have the responsibility of selecting one, two or even three judges on the Supreme Court. And, with Judge O’Connor being the most influential justice resigning – and Bush speaking about casting the next Supreme in the mold of Scalia and Thomas – I am concerned. (Look here for the potential candidates – Slate: Supreme Court Shortlist).

While I am a strong proponent of technology and community – I have always been a strong supporter of freedom and the rights of the individuals within society. And, to the fact that our country has been cast into the “left” and the “right”, it always frustrates me that there are a number of people who live within the “moderate” realm are much larger, much more nuanced. Who will speak on the rights of the majority? Or will the extremes determine the balance of our society?

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What is it about High School Reunions?

This Memorial Day Weekend, I spent the weekend at my hometown catching up with people I haven’t seen in two decades. It was just under 20 years ago, I dressed up in a white gown and got a piece of paper signifying my passage into the “real world”. Little did I know that I would go through a number of these rites in my lifetime – aside from high school…

I spent a lot of time catching up with people at the three events I went to – and discovered something interesting – while our class had almost 400 people in it – only about 25% of the class showed up to any of the events. But what was interesting was that every person that was there – knew at least two other people in our class that was not at the event. Which, conservatively, meant that the entire class should have gotten wind of the event – whether by phone, email, website or WOM.

The question is – how could we make sure this happens effectively? In other social circles I am associated with – email, Skype and IM are the three main connection mediums I use. In a project I am working on, the urban community uses mobile, SMS and email (to a lesser degree) with a *very* strong referential bias. In an alumni group like mine, the number of people who use these media are very different – and can find that it must be a challenge to reach everyone in the network solely relying on a particular medium.

For my high school graduating class – I am going to see what I can do to make the bonds stronger for the next reunion. Maybe five years from now, maybe ten. And with my brother having his reunion in two years, we shall see how the network effect operates in the future…

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